Date of Award



Interdisciplinary Studies

First Advisor

Dr. Katherine Feely


Being unhoused is a situation with various detrimental effects on the individual. These can range from the obvious, such as lacking a proper place to live, to ones often overlooked, such as losing representative ability and the chance to advocate for oneself. This study examines the unhoused’s ability to file grievances against social service providers for mistreatment. This project was completed during the summer of 2023 while interning at Northeast Ohio Coalition for the Homeless (NEOCH) via John Carroll’s Summer in the City program. The research was conducted qualitatively through select interviews of key community members, empirical observations while on street outreach with NEOCH team members, and a review of topical scholarly literature. After a review of all information and data collected, it was found that unhoused individuals lack reasonable means to file grievances against social service providers. Subsequent recommendations for NEOCH, social service providers, and government entities were developed.